Thank you for visiting The Philip Support Foundation's website. We are committed to protecting your privacy and maintaining the trust of everyone who connects with our services. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with us online or through our programs.

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By using our website or services, you consent to the practices outlined in this policy.

If you voluntarily submit personal information to us for the purpose of obtaining information, we will consider that you have done so with your consent to use the information to the extent to which it relates to the objective of your submission. If reasonable to do so, after our initial response, we may send further information or inquiry to you.

We may collect the following types of information:

1. Information You Provide Directly

   • Name, email address, phone number, or mailing address

   • Prayer requests or counselling inquiries

   • Information submitted through our contact form

   • Details shared when registering for programs, workshops, or events

   • Donation-related details (e.g., name, email, amount, message to our team)

   • Personal stories, testimonies, or names of loved ones submitted for features like the Wall of Hope
      

2. Automatically Collected Information: 
   When you visit our site, certain information may be collected automatically, including:

   • IP address

   • Browser type and device information

   • Pages visited and time spent on the site

   • General location (city/province) based on your IP

   • This information is used solely for website analytics and improving user experience
      

3. Sensitive Information: 
   ​We understand the sensitive nature of mental health and faith-based support. Any personal or emotional information you voluntarily share in forms or messages is treated with the highest confidentiality and used only for support purposes.

We collect personal information to provide you with safe, effective, and compassionate support. Because many of our services involve mental health, faith-based care, and crisis response, the details you share help us understand your needs and offer appropriate guidance, resources, and follow-up.

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We use this information to:

• Respond meaningfully to your inquiries, prayer requests, or counselling needs

• Connect you to the right program, crisis support, or referral

• Communicate important updates, program details, or event information (only with your consent)

• Ensure the safety and well-being of individuals who reach out to us

• Maintain accurate records in line with nonprofit and legal standards

• Ensure authenticity and integrity in our communications, registrations, and service interactions

• Engage with our community by understanding who we are serving and how to meet their needs better

• Improve website functionality, user experience, and accessibility through analytics and technical data

• Respectfully receive and publish personal stories, testimonies, or names and details of loved ones submitted for features such as the Wall of Hope, ensuring they are shared only with permission and for the purpose of encouragement and community connection

• Strengthen and refine our programs so we can serve you with excellence, compassion, and accountability

We handle all personal information with confidentiality and use it strictly within the scope of these outlined purposes.

We use your information to:

• Provide support and respond to inquiries

• Register you for programs, workshops, or events

• Process donations and send acknowledgements

• Share personal stories, testimonies, or names (and details) of loved ones only with explicit consent, for community encouragement or features like the Wall of Hope

• Improve our website, services, and communication

• Send you updates, newsletters, or program information (only if you consent to receive them)

We do not directly sell or rent your information to third parties.

We take data protection seriously. Measures include:

• Secure servers and encrypted data transmission (HTTPS)

• Restricted internal access to personal information

• Regular security reviews and updates

• Confidential handling of all support-related messages and personal submissions, including stories or names submitted for community features

We only share information in the following circumstances:

• With trusted service providers (e.g., email newsletter systems) that help run our operations

• When required by law, court order, or regulatory authority

• When there is an immediate risk of harm and disclosure is necessary to protect you or others

• With your explicit permission, for publication of personal stories, testimonies, or names of loved ones in features like the Wall of Hope

We do not share sensitive mental-health-related details without your consent unless legally obligated to do so.

This Website may use cookies or third-party analytics tools to enhance user experience and track engagement. You can manage or disable cookies through your browser settings, though some site functions may be affected.

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Cookie and tracking technology are useful for gathering information such as browser type and operating system tracking the number of visitors to our sites and understanding the number of visitors we have.

Cookies can also help us customize our site for visitors. We do not collect Personal information via cookies or other tracking technology; however if you previously provided personally identifiable information, cookies may be tied to such information.

You have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Ask for your data to be deleted (where legally permissible)

• Withdraw consent for communications or for sharing personal stories/names at any time

Please contact us using the details below to make a request.

This website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies separately.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of the Website constitutes acceptance of these changes.

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

The Philip Support Foundation

Email: thepsfoundation25@gmail.com

Phone: +1-825-772-8740

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By using this Website, you acknowledge that you have read, understood, and agreed to this privacy policy.